Michelin Solutions is a subsidiary of Michelin Group, offering innovative services and solutions for mobility and transportation. One of its flagship products is EFFIFUEL™, a comprehensive solution for optimizing fuel consumption and reducing carbon emissions for truck fleets.
Michelin Solutions wanted to help its customers improve their fleet performance and reduce their environmental impact. However, it faced several challenges in collecting and analyzing data from different sources, such as vehicle sensors, GPS, weather, traffic, and driver behavior. Michelin Solutions also needed to provide actionable insights and recommendations to its customers in real time.
Michelin Solutions partnered with Microsoft to leverage its Azure IoT platform and data analytics tools. Michelin Solutions deployed IoT devices on its customers’ vehicles, which collected and transmitted data to the cloud. Michelin Solutions then used Azure Stream Analytics, Azure Machine Learning, and Power BI to process and visualize the data, as well as generate predictive models and alerts. Michelin Solutions also created a web portal and a mobile app for its customers, which provided them with dashboards, reports, and tips on how to optimize their fleet operations.
Michelin Solutions’ digital transformation enabled it to enhance its value proposition and customer satisfaction. EFFIFUEL™ helped its customers save up to 10% on fuel costs and reduce their CO2 emissions by up to 2.5 tons per vehicle per year. Michelin Solutions also increased its revenue by 25% and its customer retention rate by 30%. Michelin Solutions also gained a competitive edge in the mobility and transportation market.
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